Cracked Iphone 4 Screen, Do Genius Bar Have Discretion To Replace?

Ok, for those who work for apple (ahem) and those in the know, as you all know, my Iphone 4 took a tiny tap, it mullered the screen, the phone is still 100% useable but obviously needs a new screen, its under 3 months old, ive been reading that some Genius Bar Staff have Discretion to replace screens/phones should they want too.

Is this true, and if so any users fancy giving me advice on best way to find a kind apple store?

 

Depends who you get and what mood they are in lol.

Iv heard of them just handing over a new one but in most cases if you own a Iphone and you have damaged the screen or broken it in what ever way actually , Apple will replace it for a brand new model for £140.00 .

Book an apointment and talk nice lol. Say your a huge apple fan , loyal to the product , your shoked how easy it cracked blah blah blah

you might be lucky mate but worst case it will be 140 to swap it for a new one

Seeing they are 500 quid to buy its a good offer

 

ive just bought a 4s 16gb anyway, but either want to get it repaired or sell as is, repaired/replaced would be my preferred method as i could then sell it & buy a full bazzaz setup for the blade with the money....

 

I just sold my iphone 4 16gb for 270 so its worth the 140 to get it replaced

Apple dont do repairs as its cheaper for them to replace it for 140 .
Fingers crossed thou they take pitty on you and replace it for free .

 

Mate £10 off eBay oem replacement white or black 2 screws it'll have the star fitting, £0.99p off eBay for the screwdriver 30 seconds to change it!!!

 

The 2 screws let the back off, To get the screen off you have to strip it from the back . Its very hard to do which is why Apple do not do screen repairs , they just sell you a new one for 140 ( the replacement is normally a referb but can be a new model to ) providing you hand in your broken one which if in good nick will be repaired or used for parts for other replacements .

Iv done e 3GS screen before , no probs but iPhone 4 screens are solid to do , trust me

 

They'll be a million YouTube videos to help and every part you'll need no doubt in kit form on eBay bud.

I appreciate what dans saying but £140 just to sell it on makes no sense to me especially as you could do it yourself for about £30 or for £50 have it done for you, 3 of my mates have used various iPhone repairers for the same issue at that cost. Me I just did it myself on 2 3GS models I've had.

Honestly, it won't be that hard, the iPhone has more repair info floating on the web than any other device

 

Mate open it up and see for your self . Like i said easy on a 3GS m solid on an iPhone 4 . Doing it your self will also void the warranty and you will have a knock off screen . If i had a pound for every Iphone4 that comes in to work in half coz the owner has attempted changing the screen them selves then id be loaded

UK Ipod repairs are very good for repairs , I think its 80 quid for a screen repair but iv had a few customers say they cocked it up so your call dude

 

Here you go Craig , see what you think of this lol

 

Are you insured? Sync it, turn it off and go to the shop and say you've lost it! 50 excess, new shiny prone!!

 

I did the mrs 3GS battery n screen it was easy but god them bits are small especially with big hands lol

 

Maybe there's a hidden message there?

 

Yeah the 3GS wasn't to bad with the numbers on the connections for the new screen ?? but the 4 is a mission and a half lol

 

Yes people drop they're phones a lot lol

 

Right, update, i took my complaint above the store and to the area manager, and they have agreed to replace the phone, chuffed with that!

Next, a quick one for @dan_dare (hehe) how do you back your contacts up and/or transfer them back to sim from the phone?

 

Awesome ,, Your the third guy iv heard have a free replacement after a screen crack .. Good work fella

Plug the current phone into the computer it is synced with , open Itunes and press sync , It will back up your contacts , text messages , every thing really , before syncing any new purchases on to your computer ,When you get the new phone plug it in and at the start menu click restore from back up

It will be exactly the same as where you synced from

If you dont have access to the computer it was synced with and plug into a new computer then it will say ?" this iphone is synced to a different itunes libary , do you want to erase and sync with this one ? " There is no way around this unfortunately due to copy right of the apps and stuff

If that is the case then you need Ihone to Computer extraction software , normally free to download and retrieves everything bar your settings and text messages