Hi guys! So what are the best way to deal with a scratch on the paintwork? Like the one in the photo I've attached, I've only had the bike for a week and this has happened :/
Eek. That might come out with a gentle polish with t-cut. Don't rub too hard or you'll lose all the gloss.
It's unlikely to polish out if you can feel it with your nail I'm afraid. You will need to have someone who knows what they are doing look at it.
Mate, its not gone all the way down to the base plastic, although you can feel something, it will make it no worse if you try to take it out. Get some Megs Scratch X, follow the instructions, if it recovers, polish and seal it.