Insurance time. Bennetts come up cheapest, but are they one to avoid?

Discussion in 'Lounge' started by Muffking, Aug 22, 2016.

  1. Muffking

    Muffking God Like

    Joined:
    Jun 30, 2012
    Messages:
    5,847
    Likes Received:
    2,832
    As title.
    Bennetts coming up cheapest this year, but heard they are known to hide stuff in the small print to catch people out and get out of paying up. Now I'm not planning on crashing or having my bike stolen, so are they worth a punt or are they nobbers?
     
  2. raphael

    raphael Elite Member

    Joined:
    Feb 26, 2012
    Messages:
    3,951
    Likes Received:
    1,628
    I was with benefits when I had a off last year,i had to do all the work myself as they didn't want to pay £99 to get all the witness info from the police.
    On the plus side, they didn't have a problem paying out
     
    • Thanks Thanks x 1
  3. kpone

    kpone Moderator
    Staff Member

    Joined:
    Jul 7, 2011
    Messages:
    14,273
    Likes Received:
    7,893
    It's another marmite one. When I wrote off the Ducati, Bennetts were as good as gold. The assessor even phoned me to commend me on the condition of the bike and that he was distraught at having to write it off. The handled the personal injury claim against me with one phone call, and when I called them to insure the Blade, probably by dumb luck, the guy I spoke to had had a similar accident to me and was genuinely interested in my new bike and fell over himself to be helpful.

    And yet, I hear genuine horror stories from others who use them.

    I have a mate who has always sworn by the service and value for money he gets from Hastings, but just yesterday I was with somebody who was spitting flame over trying to change their policy with them.

    Seems to me that with insurance you just rolls the dice...
     
    • Thanks Thanks x 1
  4. ColinBR

    ColinBR God Like

    Joined:
    Oct 8, 2011
    Messages:
    6,442
    Likes Received:
    3,236
    As above good and bad reviews of most insurance companies.

    I was with Bennetts when I had my off. No big issues with them paying out.
     
    • Thanks Thanks x 1
  5. Muffking

    Muffking God Like

    Joined:
    Jun 30, 2012
    Messages:
    5,847
    Likes Received:
    2,832
    Thanks guys. I'll go with them then. There's no big differences in price, but their excess was much lower than everyone else's.
     
  6. kpone

    kpone Moderator
    Staff Member

    Joined:
    Jul 7, 2011
    Messages:
    14,273
    Likes Received:
    7,893
    One thing though mate. They are very finicky about reporting all mods, even stupid trivial ones. Best have a look at their list of 'performance enhancements in their small print.
     
    • Agree Agree x 1
    • Thanks Thanks x 1
  7. Barstewardsquad

    Barstewardsquad God Like

    Joined:
    Feb 27, 2012
    Messages:
    8,310
    Likes Received:
    3,609
    I agree with both of Ken's post. Bennetts were fine and paid out quick when I wrote my bike off, but they are finnicky over mods. Next year's renewal will be a lot higher so make sure you cancel the auto renew they try and put on a policy.

    They have been taken over by Saga since I was last with them and so their policies may have changed.

    Top tip for insurers who play silly buggers is to go to the ombudsman. Last I knew it cost £500 for each case and the insurer has to pay the fee. If you are arguing over a few hundred they normally pay up at the threat of this as it is cheaper, especially as the Ombudsman tends to be more considerate of the client.
     
    • Like Like x 1
  8. Muffking

    Muffking God Like

    Joined:
    Jun 30, 2012
    Messages:
    5,847
    Likes Received:
    2,832
    Well I'm off to a good start, sort of...

    I played them off via a comparison site and hit the Buy button, but when it transferred me to the Bennetts site it didn't include the NCB protection which I had previously selected. So I added NCB protection on the Bennetts site and the quote went up, buggers!!! I even went back to check and it was indeed stated as included on the comparison site. No worries I thought, it's only another tenner, but as I went through my details they had my NCB as 1 year less and my old home address. After bumping my NCB back up to 6 years, correcting my address (to apparently a safer area) and adding my BikeSafe certificate which their site had also mysteriously forgotten that I had mentioned, the quote went below what it was in the first place.
    It just seems that the Bennetts site is not in tune with the comparison site and loads of stuff doesn't transfer properly and messes with the quote. Luckily it all worked out in the end :)

    Lets hope that's the only problem I'll have as it turns out I'll be underwritten by AXA anyway.
     
  9. Reddevil007

    Reddevil007 Active Member

    Joined:
    Apr 8, 2016
    Messages:
    86
    Likes Received:
    48
    Try BeMoto. Proper motorcycle broker, run by bikers for bikers. Just sorted my renewal out. Existing premium. £910, BeMoto £460.

    I dealt with Nick one of the directors. 01733 907000
     
    • Thanks Thanks x 1
  10. exuptoy

    exuptoy Elite Member

    Joined:
    Feb 24, 2015
    Messages:
    2,786
    Likes Received:
    1,154
    Heard horror stories about Bennetts too. Got my renewal for the Street R yesterday with Bikesure (Adrian Flux) gone up a fair bit since last year to £361 and they are going to try to auto renew!!! No fecking chance. Got a quote just before the weekend with CN and they are happy to insure the Street R (with extras) AND the CBR1000F for £285!
    Guess where I'll be going?
     
  11. Fraz

    Fraz Active Member

    Joined:
    Oct 11, 2015
    Messages:
    79
    Likes Received:
    29
    Be very careful with auto renew, when I took out a policy with them I asked to not be automatically renewed. Roll on a year and a letter fell through my door congratulating me on renewing with them! It had gone up ridiculously, it was over £150 more than the new policy I had taken out elsewhere! Robbing bastards.
     
    • Like Like x 1
  12. sinewave

    sinewave God Like

    Joined:
    Jan 12, 2013
    Messages:
    8,134
    Likes Received:
    4,614
    I can confirm that whilst Hastings Direct are cheap for a new Policy, they will try and Rape U mid term should U change your Bike.
     
  13. Remal

    Remal It's ME
    Staff Member

    Joined:
    Jan 23, 2011
    Messages:
    14,565
    Likes Received:
    3,679
    I was with bennett and found them to be very good. But had to change as they don't insure the H2
     
  14. exuptoy

    exuptoy Elite Member

    Joined:
    Feb 24, 2015
    Messages:
    2,786
    Likes Received:
    1,154
    Not a problem many of us will ever have mate.:D

    Phoned CN yesterday as I wanted to compare quotes with Bikesure and when the guy heard them mentioned he said 'can you hang on a little?' when he came back he said 'how about if I reduce the quote to £250.85?' so I bought it there and then. Not bad at all £250 for 2 bikes worth £7500!
     
  15. Lozzy

    Lozzy God Like

    Joined:
    Feb 8, 2015
    Messages:
    10,233
    Likes Received:
    5,299
    £250! That's good.....

    Maybe now you can afford a pair of knickers for your Avatar.......;)
     
    • Like Like x 1
    • Funny Funny x 1
  16. t0m541

    t0m541 Senior Member

    Joined:
    Jul 3, 2013
    Messages:
    1,136
    Likes Received:
    545
    I'm with Bennetts, got my renewal through the door and they are cheaper than the quotes off the comparison sites by a fair bit, only £98 full comp, so I will be staying with them for another year.
    Devitts and Andrian Flux are 2 I will avoid in the future though, had bad experiences with both
     
  17. Harleydeuce

    Harleydeuce New Member

    Joined:
    Aug 26, 2016
    Messages:
    33
    Likes Received:
    7
    MCE were best for me.
     
  18. exuptoy

    exuptoy Elite Member

    Joined:
    Feb 24, 2015
    Messages:
    2,786
    Likes Received:
    1,154
    Have you got a pair of Bridget Jones 'big' knickers she can borrow?......(runs to hide!)
     
    • Like Like x 1
    • Funny Funny x 1
  19. Muffking

    Muffking God Like

    Joined:
    Jun 30, 2012
    Messages:
    5,847
    Likes Received:
    2,832
    I'm sure they'll be back in fashion now she has another movie due out soon :)
     
  20. Lozzy

    Lozzy God Like

    Joined:
    Feb 8, 2015
    Messages:
    10,233
    Likes Received:
    5,299
    You mean...they've actually been out of fashion :eek::oops:
     
    • Funny Funny x 1

Share This Page