In short the chap who was dealing with us left. After some time it was noticed and I phoned them, and was told a new guy would be on to say hi and short out stuff and deals for us. Then nothing, then I emailed them, nothing. Left a message and nothing I don't think they needed the extra money or something. A shame as I used the a few times
A new bloke did introduce himself at some point but to be honest I think so many people were let down with service after the first disappeared they prob haven't had alot of business from us