R&G Tail Tidy failure

Discussion in 'Mods, Upgrades, Accessories and Products' started by Kentblade, May 10, 2013.

  1. Kentblade

    Kentblade God Like

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    Noticed one indicator hanging down, the R&G tail tidy bracket had suffered a stress fracture where the metal had been rebated and left a very thin joint.

    Contacted R&G, the response was one of surprise followed by the fact its 2 years old, so not their problem.

    £36 later and a new under tray unit arrives today, and right where the original failed, there is no metal missing, so much stronger and failure point cured, so they know their design flaw
    but are happy to make their customers pay for it, rather than stand up and take it on the chin and act like a professional company.

    This is hot on the heels of the number plate led lights burning out, again the response far too old to replace as warranty, and £15. So now £51 lighter for 2 R&G quality failures.

    So if anyone has the R&G code LP0093BK bracket with the 3 cut outs on each side and it fails, then do not be fobbed off by R&G, its already modified to cure the issue.

    I am another customer they have lost.
     
  2. martinowen

    martinowen Moderator
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    I know what I would do with that new recipt and old product ;)
     
  3. Kentblade

    Kentblade God Like

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    I will put some latex gloves on first ;)
     

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