Yet again Customer Service that is above and beyond expectations

Discussion in 'HM Quickshifter' started by Jase, Mar 13, 2014.

  1. Jase

    Jase Elite Member

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    I have owned my HMQS for approx 18months and have had a few problems with it ,the first been in Jerez in November then at Oulton park Last Saturday so I sent it back to ask them to check it and was more than happy to pay for what ever needed doing to fix it as it was out of warranty and I accept As brilliant as they are things can go wrong with anything Electrical and I know a few that have these that have had no problems.

    So a big thankyou to Lee and Ben at HMQS for sending me a brandnew QS something I didn't expect and can say I don't know any company out there that would replace something that is out of warranty just goes to show how the team at HMQS stand behind there excellent product.:D

    So thanks from a very happy customer.:D
     
    #1 Jase, Mar 13, 2014
    Last edited: Mar 13, 2014
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  2. Mad Matt

    Mad Matt Absolutely Bonkers Mad...

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    ^^ Great to hear....
     
  3. wedgiewolves#223

    wedgiewolves#223 God Like

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    Cracking stuff
     
  4. raphael

    raphael Elite Member

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    good shout fella!
     
  5. Barney1take2

    Barney1take2 God Like

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    Yes customer service counts for a lot , cause you'll go back

    Nothing worse than being fobbed off by other company's ,
     
  6. sps170373

    sps170373 Moderator
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    That's great service! A lot of bigger companies could learn a lot from this type of service
     
  7. Toby LeRone

    Toby LeRone Active Member

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    Thanks for the kind words.
     

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