Yes they said the bike will be done Thurs and delivered back. Of course if it's not then it'll be another week as I'm away for 5 days. No they haven't offered any replacement at all. I hope they will prioritise it.. No it's not going to plan. But I'm a reasonable man (I think) and I know shit happens. I'm not one for complaining. But belive me, one more thing and I will moaning.
Thats a bit rubbish. What dealership did you get the bike from? It probably would cost them sod all to show a bit of effort to you and try and make some efforts to make you feel like they cared about your business after this disappointment.
Now the bike is back and being used I'm not regretting my decision to stand by the blade. It's an epic bike and far better than anything I've owned previously. I will be shooting for a free first service though..